Frequently Asked Questions

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Frequently Asked Questions

Click on the questions below to reveal each respective answer.

We will help coordinate arrangements with the cemetery. 

  • Bring the following information to complete the State vital statistic requirements:
    • Birth Date
    • Birthplace
    • Father's Name
    • Mother's Name
    • Social Security Number
    • Veteran's Discharge or Claim Number
    • Education
    • Marital Status
  • Contact your clergy. Decide on time and place of funeral or memorial service. 
  • We will assist you in determining the number of copies you will need of the death certificate and can order them for you.
  • Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
  • Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
  • Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.

If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Our staff will come when your time is right.

With cremation, your options are numerous. The cremains can be interred in a cemetery plot, i.e., earth burial, retained by a family member, usually in an urn, scattered on private property, or at a place that was significant to the deceased. (It would always be advisable to check for local regulations regarding scattering in a public place-your cremation specialist can help you with this.)

Today, there are many different types of memorial options from which to choose. Memorialization is a time-honored tradition that has been practiced for centuries. A memorial serves as a tribute to a life lived and provides a focal point for remembrance, as well as a record for future generations. The type of memorial you choose is a personal decision.

You might choose ground burial of the urn. If so, you may usually choose either a bronze memorial or monument. Cremation niches in columbariums are also available at many cemeteries. They offer the beauty of a mausoleum setting with the benefits of above ground placement of remains. Many cemeteries also offer scattering gardens. This area of a cemetery offers the peacefulness of a serene garden where family and friends can come and reflect.

If you wish to have your ashes scattered somewhere, it is important to discuss your wishes to be scattered ahead of time with the person or persons who will actually have to do the cremation ashes scattering ceremony, as they might want to let your cremation specialist assist them. Our staff can also be very helpful in creating a meaningful and personal ash scattering ceremony that they will customize to fit your family's specific desires. The services can be as formal or informal as you like. Scattering services can also be public or private. Again, it is advisable to check for local regulations regarding scattering in a public place-your cremation specialist can help you with this.

Yes — Depending upon the cemetery's policy, you may be able to save a grave space by having the cremains buried on top of the casketed remains of your spouse, or utilize the space provided next to him/her. Many cemeteries allow for multiple cremated remains to be interred in a single grave space.

Uncertainty about income tax issues can add to the stress experienced from the death of a spouse. You should meet with your family attorney and/or tax advisor as soon as possible to review your particular tax and estate circumstances. Bring a detailed list of your questions to the meeting. If you do not have an attorney or tax advisor, call the IRS toll-free at 800-829-1040 for answers to specific tax questions.

There are a number of options available, including:

  • Determine if the deceased person qualifies for any entitlements. Check with the Social Security Administration, the Department of Veterans Affairs, and with your State Fund. Many people are entitled to get financial assistance with their funeral costs from these agencies if they qualify.
  • Review all of the deceased person's insurance policies, including life insurance. Some life insurance policies have coverage clauses for funeral related costs.
  • Find local charities providing financial help for funeral expenses. Search for nonprofit organizations and for churches in your area.

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